Privacy

Privacy policy

This policy explains how ESX Servicios Integrales processes information received through this website and through inquiries initiated by its visitors.

1. Data controller

The data controller is ESX Servicios Integrales. For privacy inquiries, email [email protected].

2. Data we may collect

We may receive information you voluntarily provide when contacting us, such as your name, email address, telephone number, organization, role, and the content of your inquiry. The website may also generate basic technical data needed for operation and security, such as date, time, browser type, and access logs.

3. Purposes

We use information to respond to inquiries, assess service requests, maintain communications related to those requests, protect the website, and meet applicable obligations. We do not use data for purposes incompatible with these activities.

4. Legal basis

Depending on the circumstances, processing is based on your consent when you submit an inquiry, steps you request before a potential contract, performance of a contractual relationship, legal obligations, or legitimate interests related to security and communication management.

5. Retention

We retain data only as long as necessary to address the inquiry, manage a commercial or technical relationship, comply with legal obligations, and resolve potential claims. We then delete or anonymize it when reasonably possible.

6. Third parties

We do not sell personal data. We may share strictly necessary information with technical providers that support service operation, security, or communications, subject to confidentiality duties, or when required by a competent authority.

7. Your rights

You may request access, updating, correction, deletion, objection, or restriction of processing when applicable. You may also withdraw previously granted consent without affecting lawful processing carried out before withdrawal.

8. Contact

To exercise your rights or make an inquiry, email [email protected]. We may request reasonable information to verify the identity of the person making the request.